Steven Park
i18n - Internationalization
GUI design MUST provide for languages other than English.
In ~2017 one of my first contributions to the Amex Chat UI was to move away from an image-driven button to a CSS-driven button.
CSS-driven design == Lot’s of benefits
However, with regards to i18n I could never convince business to use any other word than “Chat” for the Chat button.
- Chinese -
聊天 - English -
Chat - Japanese -
チャット - Korean -
채팅 - Portugese -
Bate-papo - Swedish -
Chatta
I tried especially hard to get “チャット” for Japanese users.
Though most Japanese users type via keyboard using Romanji, ie “c h a t t o”, and probably think “Chat” I still feel the english word by itself breaks from the entire UI of Japanese (Hiragana, Katakana, and Kanji).
What do you think?
English “Chat” versus Japanese “チャット”
For more see,
- https://parkdesigns.github.io/code/html/css-chat-button.html
